Refund Policy

1. Overview

At PYRONETHRA, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we're here to help.

2. Refund Conditions

You may request a refund under the following conditions:

• The item must be unused and in the same condition that you received it.
• Your refund request must be made within 30 days of purchase.
• Proof of purchase is required for all refund requests.

3. Non-Refundable Items

Certain types of goods are exempt from being returned, such as perishable goods, personalized items, or digital downloads.

4. Process

To initiate a refund, please contact our customer service team at [email protected]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

5. Refund Timeline

Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within 5-10 business days.

6. Contact Us

If you have any questions regarding our refund policy, please contact us at: